Where can I buy a Gift Card?
You can buy the Steve Madden Gift Card in our online store. We have the following Gift Cards available: £10, £25, £50, £75, £100 and £150.
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GIFT CARDS
The Steve Madden Gift Card is always the perfect gift.
How do I redeem my Gift Card?
You can simply redeem your Steve Madden Gift Card in the checkout. Please follow the next steps:. Please note: you can only redeem the Gift Card on www.stevemadden.co.uk.
What if the amount of my purchase is higher than the amount on my Gift Card?
Is the balance on your Steve Madden Gift Card not high enough to pay fully for the purchase? Then you can pay the remaining amount with another payment method. For example using credit card, Paypal or Clearpay.
What if the amount of my purchase is lower than the amount on my Gift Card?
Is the balance on your Steve Madden Gift Card higher than the amount to be paid? Then the remaining balance will of course remain on your Steve Madden Gift Card. You can use this balance on your next purchase.
How do I check the balance on my Gift Card?
You easily check your balance via the email you received. Click on 'view Gift Card' and the remaining amount will show at the top right.
I’ve added my Gift Card in the checkout, but I changed my mind and don’t want to use it. Is it possible to delete the Gift Card?
You can easily remove your Steve Madden Gift Card from your cart. You can do this as long as you have not yet confirmed your order.
What can I do when my Gift Card doesn’t work?
Please contact our Customer Service by email [email protected] if your Gift Card isn’t working. Our customer service is available every business day from 8AM to 4PM.
How many Gift Cards can I redeem in one order?
You can use as many Steve Madden Gift Cards as you want for one order. The value of each Gift Card is automatically deducted from the order value.
What happens with my Gift Card when I return the product?
Would you like to return an order that was (partially) paid for with the Steve Madden Gift Card? Then you will receive the amount back on your current Gift Card. Tip: Save your online Gift Card.
What is the expiration date of my Gift Card?
There is no expiration date of your Steve Madden Gift Card. The balance on the Gift Card is valid indefinitely. The amount on the card can be spent all at once or in parts.
Can I apply a discount code to a Gift Card?
No, it is not possible to apply a discount to an order that contains a Gift Card. In case you would like to apply a discount code to an order that contains both a Gift Card and another item(s), we would like to advise to place separate orders for the
Can I buy a Gift Card with another Gift Card?
No, this is unfortunately not possible.
What if I have lost my Gift Card or my Gift Card has been stolen?
We are so sorry your Steve Madden Gift Card is lost. Please send an e-mail to [email protected] and include your proof of purchase of the Gift Card. Our customer service is available every business day from 8AM to 4PM.
What terms of use are associated with the purchase and use of the Gift Card?
All terms of use associated with the purchase and use of the Gift Card can be found here.