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CLEARPAY

Find out more about ClearPay

What is Clearpay?

Clearpay is a payment service that lends customers a fixed amount of credit to make purchases instantly and then pay for them in 4 automatic instalments, made every 2 weeks, without any interest (late fees apply). Please use Clearpay responsibly. The

How do I use Clearpay?

Just shop on Merchant Site and check out as normal. At checkout, choose the Clearpay payment method. You will be directed to the Clearpay website to register and provide payment details (Visa, Mastercard or Amex). If you've used Clearpay before, just

Where can I use Clearpay?

Take a look at the Clearpay Shop Directory to check out our amazing partners where you can use Clearpay.

Who can use Clearpay?

Clearpay is only available to permanent UK residents aged 18+ (excluding Channel Islands) with a UK billing address. Customers with international billing addresses will not be able to use Clearpay or create a Clearpay account. Other eligibility crite

How does the Clearpay payment schedule work?

Clearpay will split the total value of your order into 4 instalments payable every fortnight. The exact amounts and dates will be displayed for you to agree to before you confirm your purchase. If you would like to make additional unscheduled payment

What if I can't pay a Clearpay instalment?

If you cannot make a payment, please contact Clearpay here. As soon as you miss a payment, Clearpay will immediately stop you from making any further purchases with Clearpay. Clearpay will give you until 11pm on the following day to make your repayme

When will my items be delivered if I use Clearpay?

Clearpay orders are delivered within our standard delivery timeframes like any order from Steve Madden UK.

Is there a limit to how much I can spend on a single Clearpay transaction?

Yes, your order value including shipping must be between £1 and £1000 to use Clearpay. Your maximum order value may be lower depending on factors such as being a new customer or your payment history.

Can I use another form of payment with Clearpay?

Yes, you may also use a gift card, cash, or a promotional code with Clearpay to pay for your purchase.

How do I return or exchange an item purchased with Clearpay?

Items purchased with Clearpay follow our standard return process. Please note, refunds for Clearpay purchases will be refunded from Steve Madden UK to Clearpay. We cannot provide an exchange or cash refund. When the refund is processed, any upcoming

Where can I find out more about Clearpay?

Visit the Clearpay website here for a comprehensive list of FAQs, Clearpay Terms of Service here, and Privacy Policy here.